On 2nd May 2018, the TGA opened the consultation: Complaints handling - Advertising therapeutic goods to the public 2018 which proposes a new complaints handling model as it relates to direct-to-consumers advertising for therapeutic goods.
The proposed complaints handling model is intended to be implemented along with broadened TGA enforcement powers and a tiered system of regulatory actions proportionate with the risk associated with the advertising of therapeutic goods.
The body that has been responsible for the revision and maintenance of the Therapeutic Goods Advertising Code - the Therapeutic Goods Advertising Code Council (TGACC)1 - will be replaced by the TGA Advertising Committee (TGAC) on July 1st, 2018. This will make the TGA the single body responsible for the handling of complaints about the advertising of therapeutic goods to the public.
MTAA supports the proposed changes. In the next sections we provide detailed feedback to the TGA consultation document.
