Terms and Conditions

MTAA Standard Terms and Conditions apply for the purchase of membership, online learning and attendance and participation at events and training sessions. If you have any questions regarding our Terms and Conditions, please contact us.

MTAA Online Learning Terms & Conditions
MTAA Events and Training Terms & Conditions
MTAA Annual Conference Terms and Conditions
MTAA Industry Awards Dinner Terms and Conditions
MTAA Annual Conference Sponsor Terms and Conditions
MTAA Terms & Conditions for Presenters
MTAA Membership Terms & Conditions
2024 MedTech Exhibitor Giveaway Terms and Conditions

Definitions
Member means an employee of a Company who is an approved current member of MTAA in accordance with the Constitution.
MTAA means Medical Technology Association of Australia Limited
Website means www.mtaa.org.au

MTAA Online Learning Terms and Conditions

Fees and Payments
All courses are in Australian Dollars and are inclusive of GST. MTAA accepts payment by VISA, Mastercard or American Express credit cards. There are no additional fees to pay by credit card. All bookings to MTAA training must be paid in full to guarantee registration. Payments need to be received during the booking process, if you are unable to do this as you are new to your organisation and do not yet have a credit card, contact pd@mtaa.org.au so we can send an invoice.

Registration
Registration information will be sent to registered attendees by email at 5 days prior to the event.  Any participant not receiving the registration information should contact MTAA at pd@mtaa.org.au.

Substitutions 
Participants may nominate an alternative person from their same organisation to attend up to 48 hours prior to the start of the event, at no extra charge. Should substitution not be possible, we can move you to another date. All substitutions and moves must be received in writing, and MTAA will not refund, but hold monies in credit.

MTAA Online Training
All MTAA online training must be paid for at the purchase / booking, or the training will be unavailable. There is a cart, and following the prompts to book the training, then purchase the training. Some MTAA training is free of charge for member company staff this will be marked as such.

If the incorrect training is purchased, please contact pd@mtaa.org,.au so you can be assisted.

MTAA Events and Facilitated Training Terms and Conditions

Fees and payments
All courses are in Australian Dollars and are inclusive of GST. MTAA accepts payment by VISA, Mastercard or American Express credit cards. There are no additional fees to pay by credit card. All bookings to MTAA events must be paid in full to guarantee registration. Once payment has been received, an email confirmation and tax invoice will be emailed to the registrant (this may take 3-5 working days). If payment is not made at the time of booking, registration is not guaranteed.

Registration Information
Individual event registrations are only valid for use by the person named on the registration, even if from the same organisation. Registrations are valid for the named attendee only. Transferring of registrations during the conference is prohibited and security personnel will be verifying name badges on entry/exit to the venue.

Registration information will be sent to registered delegates by email at least seven days prior to the event. Check your spam/junk folder if it's not in your inbox. Note: the confirmation email will only be sent to the first attendee registered. If you have registered multiple attendees, please send the confirmation email to all attendees so they have the event information and calendar link for their diaries. Any delegate not receiving the registration information should contact MTAA at events@mtaa.org.au.

Substitutions
Delegates may nominate an alternative person from their same organisation to attend up to 2 working days prior to the start of the event, at no extra charge. Should substitution not be possible, cancellation charges apply. All substitutions and cancellations must be received in writing to events@mtaa.org.au.

Cancellations
All cancellations must be in writing to events@mtaa.org.au. If you are unable to attend, substitutes are welcome at no additional cost up to 2 working days prior to the start of the event. By submitting your registration you agree to the terms of the cancellation policy. Cancellation fees apply as per below:

Cancellation greater than 40 days prior to the event	100% credit (less $55 admin fee)
Cancellation greater than 14 days and less than 40 days prior to the event	50% credit (less $55 admin fee)
Cancellation less than 14 days prior to the event	No credit

Reasonable efforts will be made to process credits within 2 weeks of cancellation notice. Credit is not available within 14 days prior to the event.

Special access or dietary requirements
Delegates should advise of any special access or dietary requirements at the time of registration. A minimum 2 week notice period is required per venue requirements. All special access or dietary requirements are on request only and are not guaranteed. MTAA will provide updates from the venue if they are able to cater to these requests or if alternate arrangements are required.

Alterations to program
1.   MTAA reserves the right to make alterations to our event programs, venues and timings.
2.   In the unlikely event of an event being cancelled by MTAA, a full refund will be made. Liability will be limited to the amount of the fee paid by the delegate.
3.   If for whatever reason it is necessary for an event to be postponed or change to dates or venue, the organisers shall not be liable for any expenditure, damage or loss incurred by the delegate.
4.   If by re-arrangement or postponement the event can take place, the booking between the delegate and the organisers shall remain in force and will be subject to the MTAA cancellation schedule.

Presenters views
Views expressed by MTAA event presenters, speakers or facilitators are their own. MTAA cannot accept liability for advice given, or views expressed, by any person at an MTAA event or in any material provided to delegates by our guest speakers.

Photography & Filming
For promotional purposes, there may be a photographer and or video production taking place during MTAA events. Delegates who do not wish to be filmed or recorded should advise the organisers by email to events@mtaa.org.au prior to the event. By registering for any MTAA event you authorise MTAA to take photos at the event. You agree that MTAA is the owner of the copyright and photographs and that it may use the photographs for any purpose it considers appropriate, including publicity, education or other activities and may earn income for MTAA’s own benefit. You agree to waive any moral rights you may have. MTAA is not obliged to exercise the right to take photographs.

Data Protection
By registering for an MTAA event, you consent to having your details distributed to event attendees and that any details provided may be accessed by MTAA Staff, Board of Directors and Committee Members and may be provided to MTAA Sponsors and Annual Partners. If I wish to opt out then you must email MTAA at events@mtaa.org.au, stating your name, organisation, and email address and your request to opt out of detail distribution no later then 14 days before the event

Websites & Links
MTAA websites may link to other websites and networking tools provided for the convenience of the users. The contents of these websites are maintained by their owners, for which MTAA takes no responsibility. Neither can responsibility be taken for contents of any website linking to this website.

Insurance
It is the responsibility of the delegate to arrange appropriate insurance cover in connection with their attendance at MTAA events. MTAA cannot be held liable for any loss, liability or damage to personal property.

MTAA Annual Conference Terms and Conditions

By registering to attend an event, or agreeing to an invitation to attend you, as a prospective delegate, acknowledge you have read, understood and agree to be bound by this agreement.

Fees and payments
All courses are in Australian Dollars and are inclusive of GST. MTAA accepts payment by VISA, Mastercard or American Express credit cards. There are no additional fees to pay by credit card. All bookings to MTAA events must be paid in full to guarantee registration. If an invoice is requested, placement is pending full payment. MTAA will issue an invoice within 3-5 working days.

Once payment has been received, an email confirmation and tax invoice will be emailed to the registrant (within approximately 5-10 working days). If payment is not made at the time of booking, registration is not guaranteed.

Cancellation greater than 90 days prior to the conference start date	100% credit (less $55 admin fee)
Cancellation greater than 60 days and less than 90 days prior to the conference start date	50% credit (less $55 admin fee)
Cancellation less than 60 days prior to the conference start date	No credit. 100% forfeit of the ticket price.

Reasonable efforts will be made to process credits within 2 weeks of cancellation notice. Credit is not available within 60 days prior to the event.

Government Mandated Lockdown - Cancellations
Conditions that apply to cancellations, substitutions and rescheduling of the Conference due to a Government mandated lockdown are listed below. All other cancellation will be subject to the standard cancellation policy. It is the responsibility of the individual to contact the conference organisers (in writing) if they are affected by a local lockdown, no refund or credit will be applicable to no shows.

If the face-to-face event has to be cancelled due to a Government mandated lockdown restrictions imposed by the NSW State Government and the event cannot take place because of NSW only being in lockdown on the event date. MTAA will, if possible, hold a virtual event and all delegates will be transferred to the virtual event. All ancillary costs (cancelled flights etc) will not be the responsibility of MTAA.

Government Mandated Lockdown - Substitutions
It is the responsibility of the individual to contact the conference organisers (in writing) if they are affected by a local lock-down, no refund or credit will be applicable to no shows. Delegates who are unable to attend the Conference due to their location in a declared Government mandated lockdown hot spot will be transferred to become virtual delegates.

Delegates may nominate an alternative person from their same organisation to attend up to 2 working days prior to the start of the event, at no extra charge. Should substitution not be possible, cancellation charges apply. All substitutions and cancellations must be received in writing by events@mtaa.org.au.

Special access or dietary requirements
Delegates should advise of any special access or dietary requirements at the time of registration. A minimum 3 week notice period is required per venue requirements. All special access or dietary requirements are on request only and are not guaranteed. MTAA will provide updates from the venue if they are able to cater to these requests or if alternate arrangements are required.

Alterations to program
1.   MTAA reserves the right to make alterations to our event programs, venues and timings.
2.   In the unlikely scenario of an event being cancelled by MTAA, a full refund or credit will be made. Liability will be limited to the amount of the fee paid by the delegate.
3.   If for whatever reason it is necessary for an event to be postponed or change to dates or venue, the organisers shall not be liable for any expenditure, damage or loss incurred by the delegate.
4.   If by re-arrangement, postponement or virtual streaming/recording of the event can take place, the booking between the delegate and the organisers shall remain in force and will be subject to the MTAA cancellation schedule.

Insurance
It is the responsibility of the delegate to arrange appropriate insurance cover in connection with their attendance at MTAA Conference. MTAA cannot be held liable for any loss, liability or damage to personal property.

MTAA cannot accept any liability for death, injury, any loss, cost or expense suffered by any person (including accompanying persons, partner or attendant caregivers), if such a loss is caused or results from the act default or omission of any person other than an employee or agent of MTAA. In particular, MTAA cannot accept liability for losses arising from the provision or non-provision of services provided by hotel companies or transport operators. Nor can MTAA accept liability for losses suffered by technical, mechanical or electrical breakdown within any premises visited by delegates and/or partners in connection with the MTAA Conference.

MTAA Industry Awards Dinner Terms and Conditions

By registering to attend an event, or agreeing to an invitation to attend you, as a prospective attendee, acknowledge you have read, understood and agree to be bound by this agreement.

Fees and payments
All courses are in Australian Dollars and are inclusive of GST. MTAA accepts payment by VISA, Mastercard or American Express credit cards. There are no additional fees to pay by credit card. All bookings to MTAA events must be paid in full to guarantee registration. If an invoice is requested, placement is pending full payment. MTAA will issue an invoice within 3-5 working days.

Cancellation greater than 90 days prior to the MTAA Industry Awards Dinner start date	100% credit (less $55 admin fee)
Cancellation greater than 60 days and less than 90 days prior to the MTAA Industry Awards Dinner start date	50% credit (less $55 admin fee)
Cancellation less than 60 days prior to the MTAA Industry Awards Dinner start date	No credit. 100% forfeit of the ticket price.

Reasonable efforts will be made to process credits within 2 weeks of cancellation notice. Credit is not available within 60 days prior to the event.

Goverenment Mandated Lockdown - Cancellations
Conditions that apply to cancellations, substitutions and rescheduling of the MTAA Industry Awards Dinner due to a Government mandated lockdown are listed below. All other cancellation will be subject to the standard cancellation policy. It is the responsibility of the individual to contact the MTAA Industry Awards Dinner organisers (in writing) if they are affected by a local lock-down, no refund or credit will be applicable to no shows.

If the face-to-face event has to be cancelled due to Government mandated lockdown restrictions imposed by the NSW State Government and the event cannot take place because of NSW only being in lockdown on the event date. MTAA will, if possible, hold a virtual event and all attendees will be transferred to the virtual event. All ancillary costs (cancelled flights etc) will not be the responsibility of MTAA.

Government Mandated Lockdown - Registration Changes
It is the responsibility of the individual to contact the MTAA Industry Awards Dinner organisers (in writing) if they are affected by a local lock-down, no refund or credit will be applicable to no shows. Attendees who are unable to attend the MTAA Industry Awards Dinner due to their location in a declared Government mandated lockdown hot spot will be transferred to become virtual attendees. Registrations are valid for the named attendee only. Transferring of registrations during the MTAA Industry Awards Dinner is prohibited and security personnel will be verifying name badges on entry/exit to the venue.

Registration information will be sent to registered attendees by email at least seven days prior to the event. Any attendee not receiving the registration information should contact MTAA at events@mtaa.org.au.

Government Mandated Lockdown - Substitutions
It is the responsibility of the individual to contact the MTAA Industry Awards Dinner organisers (in writing) if they are affected by a local lock-down, no refund or credit will be applicable to no shows. Attendees may nominate an alternative person from their same organisation to attend up to 2 working days prior to the start of the event, at no extra charge. Should substitution not be possible, cancellation charges apply. All substitutions and cancellations must be received in writing by events@mtaa.org.au.

Special access or dietary requirements
Attendees should advise of any special access or dietary requirements at the time of registration. Kosher meals incur additional charge. Special access and dietary requirements cannot be guaranteed if these are not received at time of registration.

Alterations to program
1.   MTAA reserves the right to make alterations to our event programs, venues and timings.
2.   In the unlikely scenario of an event being cancelled by MTAA, a full refund will be made. Liability will be limited to the amount of the fee paid by the attendee.
3.   If for whatever reason it is necessary for an event to be postponed or change to dates or venue, the organisers shall not be liable for any expenditure, damage or loss incurred by the attendee.
4.   If by re-arrangement, postponement or virtual streaming/recording of the event can take place, the booking between the attendee and the organisers shall remain in force and will be subject to the MTAA cancellation schedule.

Photography & Filming
For promotional purposes, there may be a photographer and or video production taking place during MTAA events. Attendees who do not wish to be filmed or recorded should advise the organisers by email to events@mtaa.org.au prior to the event. By registering for any MTAA event you authorise MTAA to take photos at the event. You agree that MTAA is the owner of the copyright and photographs and that it may use the photographs for any purpose it considers appropriate, including publicity, education or other activities and may earn income for MTAA’s own benefit. You agree to waive any moral rights you may have. MTAA is not obliged to exercise the right to take photographs.

Insurance
It is the responsibility of the attendee to arrange appropriate insurance cover in connection with their attendance at MTAA MTAA Industry Awards Dinner. MTAA cannot be held liable for any loss, liability or damage to personal property.

MTAA cannot accept any liability for death, injury, any loss, cost or expense suffered by any person (including accompanying persons, partner or attendant caregivers), if such a loss is caused or results from the act default or omission of any person other than an employee or agent of MTAA. In particular, MTAA cannot accept liability for losses arising from the provision or non-provision of services provided by hotel companies or transport operators. Nor can MTAA accept liability for losses suffered by technical, mechanical or electrical breakdown within any premises visited by attendees and/or partners in connection with the MTAA Industry Awards Dinner.

Terms and Conditions for Conference and Industry Awards Dinner Sponsors

Government Mandated Lockdown

In 2024, the MTAA Conference and Industry Awards Dinner Sponsors are face-to-face events at the International Convention Centre (ICC), Sydney. MTAA will only move to virtual in the event of a Government-mandated lockdown. As a precaution, hybrid functionality has been setup to ensure any attendees who are unable to attend in person at the last minute due to a Government mandated lockdown will still have access to the Conference online.

If a Government-mandated lockdown is enforced and as a result the MTAA Conference and/or Industry Awards Dinner cannot run face-to-face at all and has to move to online only (not hybrid), the Organiser will offer a 25% credit of the total Sponsorship amount paid by the Company towards the MTAA Conference and/or Industry Awards Dinner in the following calendar year. The dollar amount can be credited to any Sponsorship package for the following year and it does not need to be the same package. All credits will be subject to the new Sponsorship package rates and inclusions of the following calendar year. All deposits/monies paid by the Sponsor Company are non-refundable. MTAA is not responsible for any loss, damage, cost or expense suffered or incurred by the Sponsor Company and/or any third party as a result of the lockdown, or from going hybrid or moving the MTAA Conference and/or Industry Awards Dinner to online.

Terms and Conditions for Presenters at MTAA Events
1.   A Presenter is a person who is invited or requests to speak, present or facilitate at and MTAA event.
2.   All Presenters bare their own costs for preparation, travel and expenses unless otherwise expressed in writing from MTAA.
3.   Presenters agree to provide MTAA with a recent biography and photograph which MTAA may use for promoting delegate attendance at our events.
4.   Presentations and papers including all associated artwork and illustrations will not be returned unless specifically requested by the author. The papers must be objective and completely free of advertising and commercialism.
5.   MTAA may audio and/or video tape the speaker’s session and the recording may be reproduced and sold as part of the overall conference materials. This allows delegates to purchase audio/video copies of presentations that they may have been unable to attend.
6.   MTAA may reproduce copies of the Presenter’s presentation (eg. PowerPoint slides or supporting handouts) on paper and/or electronically and these may be sold as part of the overall hand-out materials during the event and after the event. Any acknowledgement regarding Copyright or support should be included at the end of the abstract/presentation, as these will be distributed to delegates.
7.   Presenters, who do not wish to give permission for the above terms and conditions, please email events@mtaa.org.au at least 7 days prior to the event.

MTAA Membership Terms & Conditions

Fees
All memberships are in Australian Dollars and are inclusive of GST.

Payments
Payment is required annually in advance. Payment is accepted by direct credit, cheque or credit card. Payment by credit card incurs a 2% surcharge. For payment plans other than annual in advance, a credit card direct debit plan may be set up bi-annually or quarterly in advance by contacting accounts@mtaa.org.au. Additional fees apply

Transfers & refunds
MTAA memberships are not transferable or refundable.

Membership conditions
Members must nominate the Chief Executive of Managing Director, an authorised voting representative, an accounts contact and a business admin contact, able to make changes on behalf of the business. Membership fees for medical companies are calculated based on annual Australian medical sales turnover of your most recent financial year. Renewals are invoiced annually on 1st July and due in 30 days on invoice date.

Associate Members must nominate the Chief Executive of Managing Director, an accounts contact and a business admin contact, able to make changes on behalf of the business. Membership fees for Associate Members are calculated based on number of staff in the Australian Business. Renewals are invoiced annually on 1st July and due in 30 days on invoice date.

A condition of membership is that members agree their company and employees will abide by the MTAA Constitution and the Medical Technology Industry Code of Practice.

Membership is subject to board approval and payment of the membership fee.

MTAA MedTech Conference 2024 - Exhibitor Giveaway Terms and Conditions

Entry into the competition constitutes acceptance of these terms and conditions.
Entry is only open to ACT, NSW, VIC & QLD residents who are 18 years and over, except all employees of the Promoter and their immediate families.
One entry is permitted per person, per QR Code or entry form URL. There are 11 QR Codes or entry form URLs. Entrants may enter multiple times provided each entry is submitted separately in accordance with the entry instructions. Up to 11 entries per person.
The competition closes at 2.00pm AEDT on 24 October, 2024. To enter the competition, participants need to complete the entry form online and hit Submit to confirm.
The competition will be drawn on 24 October, 2024. Winners will be announced at the 2024 MedTech Conference Closing Reception at 4.00pm AEDT 24 October 2024.
Prize details: The prize is one $1,000 gift voucher. The Winner will be chosen from submitted entries using computerised random selection.
Prizes are not exchangeable or redeemable for cash.
The Promoter assumes no responsibility for late, lost or misdirected emails. All reasonable attempts will be made to contact the winner.
If for any reason this competition is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration security, fairness, integrity or proper conduct of this competition, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the competition.
If the winner chooses not to take their prize (or is unable to), or does not take or claim a prize by the time specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
Prize must be claimed by Friday 29 November, 2024 12:00 pm AEDT.
To the extent permitted by law, the Promoter is not responsible or liable for:

inaccurate or incorrect transcription of entry information;
non-receipt of entries for any reason;
problems or technical failures of any kind;
unavailability or inaccessibility of any service or website;
unauthorised human intervention in any part of the competition;
electronic or human error; or
any damage or loss (direct or indirect) suffered by reason of any act or omission of the Promoter, its employees or contractors in relation to entry into this competition or supply of a prize.

The Promoter is the Medical Technology Association of Australia (MTAA), Level 4, 97 Waterloo Road, Macquarie Park, NSW 2113. ABN 61 129 334 354