MedTech Industry Supporting Consumers Through 3G Shutdown
The Medical Technology Association of Australia (MTAA) is working with its member companies to best prepare Australians with connected medical devices for the shutdown of Australia’s 3G network.
On 28 October 2024, Telstra and Optus will switch off their 3G networks across Australia. This national shutdown will affect a range of devices, including connected medical technology devices like remote monitoring transmitters for implantable heart monitors, implantable pacemakers and defibrillators.
To manage the transition, MTAA’s member companies have undertaken a nation-wide replacement program that has seen them working tirelessly to reach out to clinicians and consumers using connected medical devices that will be affected by the 3G shutdown, offering a range of solutions, including dongles and device upgrades to remove any risk of disruptions to delivery of these vital care devices.
MTAA is calling on anyone with a connected medical device which relies on the 3G network to contact their MedTech company before the 28 October shut-off date to take advantage of the transition options available.
Consumers are encouraged to contact their clinician or their relevant medical device company before the shut off date using the contact list below:
Remote Transmitter Model | MANUFACTURER/SUPPLIER | CONTACT NUMBER |
CardioMessenger Smart 3G | Biotronik | |
Sierra Wireless 885/888/313U Option Velocity G10461 ZTE MF 190 Huawei MS2131 | Abbott | 1800 899 081 |
24952C MyCareLink Monitor Serial Number: YDMXXXXXXA YDMXXXXXXB BTLXXXXXXA (**Monitors that do NOT meet this criteria are not in scope and have a 4G sim card**) | Medtronic | 1800 644 128 |
Smart Monitor Serial Numbers: HB1xxxxxxS | MicroPort CRM | 1800 100 816 |
LATITUDE Communicator models 6288 and 6290 | Boston Scientific |
For more information MTAA’s ‘3G Shut Off’ FAQ page at www.mtaa.org.au/3Gshutoff
