On 28 October 2024, Telstra and Optus will switch off their 3G networks across Australia.
Further information is available here.
This national shutdown will affect a range of medical devices, including connected medical technology devices like remote monitoring transmitters for implantable heart monitors, implantable pacemakers and defibrillators.
If your medical device relies on the 3G network your device may be affected.
If you have a connected medical device which relies on the 3G network, or if you are unsure, MTAA asks that you contact your medical device provider before the 28 October shut-off date to take advantage of the transition options available.
It is predominately the base stations for implanted medical devices rather than devices themselves that are reliant on 3G. Depending on the device these base stations may be replaced or upgraded with a 4G dongle to continue to function post switch off.
To manage the transition, MTAA’s member companies have undertaken a nation-wide replacement program, investing significant effort to reach out to clinicians and consumers using connected medical devices that will be affected by the 3G shutdown.
Companies are offering a range of solutions, including dongles and device upgrades to remove any risk of disruptions to delivery of these vital care devices.
Yes, device manufacturers/providers have informed a large majority of medical professionals that a transition is required.
Many manufacturers/providers have advised all patients currently using older generation transmitters about the 3G closure, offering them a 4G dongle (often at no cost) and instructions/training for the upgrade.
If you have any concerns, you should contact the provider/manufacturer of your device as soon as possible.
Yes.
While not medical implant devices, the MTAA have been informed that there are approximately 400,000 medical alarm users in Australia and although a high percentage of users are expected to be transitioned before 28 October, it is unlikely all users will be transitioned in time.
If your alarm operates on the 3G network, then it’s important that you upgrade to a 4G-compatible device before 28 October 2024.
MTAA understands that medical alarm manufacturers and other stakeholders have undertaken significant work over the course of approximately 5 years to upgrade client’s equipment.
If your medical alarm has not been transitioned or if you are unsure, you will need to contact your alarm provider.
Personal Emergency Response Services Limited (PERSL) and Telstra are requesting that users and professionals ensure devices are 4G compatible.
Professionals involved in the referral or funding of these devices are asked to assist to ensure all users have compatible devices. Further information is available here.
